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Destination Management Company

How do I choose the right DMC?

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Don’t make your choice until you are satisfied with all the answers to the following questions:

  • Does the DMC speak my language?
  • Is there specialized staff within its organization?
  • Does it operate in multiple destinations, or if not do they have affiliate companies there?.
  • Does it have proven experience and references?
  • Does it also work with individual tourists?
  • Does it offer all DMC services or is it specialized in one way or another?
  • Does it offer transparent proof of expenses, or official tax receipts?

Also please remember that a DMC can take part in many aspects of the event’s organization. It is advisable to assign a DMC as soon as possible to avoid unnecessary expenses and problems that can occur in the early stages of a group’s planning process.

 

SERVICIOS DMC para eventos sin preocupaciones en México:

  • Advice on destinations for events and activities
  • Budget broken down according to your needs
  • Fast answers
  • Risk evaluation and accident prevention
  • Site inspections and familiarization trips
  • Services negotiation and contracting
  • Calendar of time limits for cancellations and payments
  • Quality control
  • Translation and printing of special menus for groups
  • Pre-registration, invoicing and payment controls
  • Checking rooms, meeting rooms, and restaurants before the event
  • Welcome and farewell service at the airport
  • Assistance and follow up in case of lost luggage
  • Porter service in the airport and hotels
  • Flight reconfirmation
  • Banners, signs, letters and welcome gifts
  • Express check-in at hotel
  • Participant registration and handing over of name cards
  • Transfer coordination
  • Personalized VIP services
  • Hospitality and customer service desk
  • Audiovisual equipment
  • Supervision of set up, coffee breaks and lunches
  • Secretarial services
  • Group photographs
  • Dine-around options
  • Private events and parties
  • Half and full day optional tours
  • Programs for companions and children
  • Decoration and flower arrangements
  • Musicians and shows
  • Emergency doctor and dentist services
  • Travel insurance
  • Radio and cell phone communication
  • 24 hour service
  • Service oriented staff
  • Supervision of event venue and daily expense report
  • On site solutions to problems
  • Pre and post event individual programs
  • Breakdown of expenses and complete invoice for services, including tips and comps
  • Verification of supplier invoices and payments within time limits
  • Convenient payment options
  • Daily agenda and publication
  • Multilingual guides, interpreters and hosts

 

Why use a DMC

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A DMC offers genuine local experience, knowledge on suppliers and a network of contacts with information on the latest attractions in the area. It offers a personal agent or representative who can respond to your group’s needs and help select an appropriate venue. He or she can speak the local language and can design a creative and customized program for your group, acting as an orchestra conductor to ensure your event goes to plan. Your DMC has bargaining power with local suppliers and can prepare alternative options in case of unforeseen circumstances.

 

Obviously a DMC will charge for these services but it is a great help in avoiding problems and will save you time looking for local transportation, reserving restaurants, negotiating with meeting locations, hiring audiovisual equipment, shows and interpreters. When an experienced DMC does a good job the workload of the meeting planner is reduced and the DMC becomes a valuable member of your team

What is a DMC

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DMCs (Destination Management Company) are local destination experts who specialize in on site organization, as the name suggests. A DMC provides local destination management services, including airport meet and greet, on both arrivals and departures, transfers, transportation, hotel and restaurant reservations, guided visits, conferences rooms, team building activities and logistics.

What is the difference between a DMC and a Receptive Travel Agency?

Receptive Travel Agencies and DMCs are normally considered to offer similar services because both offer destination knowledge and services. While a Receptive Travel Agency usually has locations nation wide and is able to satisfy the needs of individual travellers in different destinations for both business and pleasure trips, a DMC can take care of everything you need for your event in a particular destination, such as a corporate event or international congress for thousands of participants.

¿Qué es un DMC?

DMCs are specialists in theorganization of events.

Receptive Travel Agencies frequently cooperate with DMCs on destination logistics for special events, as do PCOs and other intermediaries. They also offer access to knowledge and information on the country in general and have experts who can compare each destination and venue. They are also familiar with the mentality and expectations of foreign clients. Domestically they have years of experience dealing with local suppliers. Quality control is a priority for them and they are used to defending the interests of their foreign clients.

Receptive Travel Agencies frequently cooperate with DMCs on destination logistics for special events, as do PCOs and other intermediaries. They also offer access to knowledge and information on the country in general and have experts who can compare each destination and venue. They are also familiar with the mentality and expectations of foreign clients. Domestically they have years of experience dealing with local suppliers. Quality control is a priority for them and they are used to defending the interests of their foreign clients.

You should be aware that many companies call themselves Receptive Travel Agencies or DMCs to get business, but they are not really specialized in this field and have neither the experience nor the staff required for this kind of service. We recommend you ask for testimonials and references when looking for a company to organize your future event.